At AdWhales, we are committed to delivering high-quality digital marketing services that drive results.

Our refund policy is designed to ensure fairness and transparency for our clients while maintaining the integrity of our services.

 

Refund Eligibility

 

We offer a 90-day refund policy for the services provided. Refund requests must meet the following conditions:

1.Service Completion: Refunds apply only to services that have been delivered but did not meet the agreed-upon objectives, as outlined in the service contract.

2.Valid Reason: The request must include a clear explanation of why the service did not meet expectations, supported by data or performance metrics.

3.Refund Request Period: Clients must submit refund requests within 90 days from the date of service delivery.

 

Non-Refundable Services

 

Certain services are non-refundable, including but not limited to:

•Strategy development and consultation fees

•Paid advertising spend (e.g., Meta Ads, Google Ads, TikTok Ads)

•Third-party platform fees

•Completed branding, web development, or content creation services

 

Refund Process

1.Submit a refund request by contacting our support team at [your email/contact info] with details of your concern.

2.Our team will review the request and evaluate the performance of the service.

3.If the request is approved, refunds will be processed within [10] business days using the original payment method.